The Pathways to Professionalism
	·   Follow the Golden Rule. ·   Respond promptly to inquiries and request for information. ·   Schedule appointments as far in advance as possible. ·   Call listing office if you are delayed or must cancel an appointment. ·   Let the listing agent know immediately if the buyer opts to not view a home. ·   Communicate with all parties in a timely fashion. ·   Leave your business card. ·   Never criticize property while in the home. ·   Inform occupants that you are leaving after a showing. ·   Always ring the doorbell or knock before entering a property or a room.
·   Present a professional appearance at all times.  Drive a clean car. ·   Don't use phone or bathroom without asking owners. ·   Encourage the clients of other brokers to direct questions to their agent. ·   Communicate clearly.  Don't use industry slang or jargon. ·   Respect cultural differences. ·   Show courtesy and respect to everyone. ·   Be aware of and meet all deadlines.
	·   Promise ONLY what you can deliver and keep your promises. ·   Identify your status as a RealtorŪ. ·   Do NOT tell people what you think - tell them what you KNOW. Never allow buyers to enter property unaccompanied. ·   At showings, keep all members of the group together. ·   Enter properly ONLY with permission. ·   Leave property as you found it. ·   Be considerate of the seller's property.  Watch the kids. ·   Notify listing broker if error on listing card. ·   Do NOT prospect for clients at other agents' open houses. ·   Carefully replace keys in lockbox after showings. ·   Mutual respect is essential for success. ·   Real estate is a REPUTATION business.  What you do today may follow you forever.